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Tom and Katie are the best!
Everything they do is top quality!
I appreciate their timely service. They make me feel important to them even though my job my be just a small job. Thank you to Tom, Katie and their staff!
~ Starla B.
An honest, caring company that is not only prompt and professional, but gives back to the community as well!
~ Heather D.
I can not thank you enough for being so quick and staying in contact with us throughout! We are currently out of state and have a family member house sitting for us when our air conditioner messed up. I sent a Facebook message at 11 PM asking to be contacted first thing in the morning. Not only did Katie contact me first thing, I heard from Tommie early as well and was worked into their schedule same day.
I explained that I would have to pay via email or over the phone as I was on vacation and they understood and stated it was not a problem. They came out to fix the issue and had to make a trip to the shop for a part. All and all it was fixed within an hour!!! What wonderful customer service and fast! Will definitely be recommending to everyone! #FirstTimeCustomerNowLifeTimeCustomer
~ Lacey C.
Our Evolution heat pump / HVAC has been a dream. I am very thankful that we went ahead and bought evolution series system. Yes, it is a little bit more expensive up front to buy, but the rewards are very worth it. It is super quiet, except for a gentle purring sound from the outside unit running, we can't hear it at all. The temperature in the house is a lot more consistent; not only in the rooms, but from room to room.
The change over from propane to all electric has only shown a slight increase in our electric bill each month; no more trying to figure out how to come up with the money to pay for the tanks of propane each winter. If I had to do it all over again; I would do it in a heartbeat and buy the exact same system (the top of the line, very best) all over again. Thanks!!
~ Matt S.
Royal Heating & Air answered my evening emergency call and fit me into their schedule first thing next morning.
Tech was outstanding, professional and had diagnosed the problem prior to arrival so had the parts to fix the issue when he showed up!
Priced reasonably, too.
~ Joy F.
Royal gave me a fair price with excellent service time and work quality. It’s hard to find honest & dependable companies at the lake, this is one of the few.
~ Cody S.
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